MLC Life Insurance's industry awards demonstrate our commitment to providing our customers with market-leading life insurance solutions, services and experiences.
They underpin MLC Life Insurance’s ambition to be Australia’s leading and most trusted life insurer.
2021
AFA Life Company of the Year Awards 2020
Awarded March 2021
Winner:
- The Income Protection Award
- The Trauma Critical Illness Award
2020
Money Management / DEXX&R Adviser Choice Awards
Winner:
- Critical Illness Product of the Year
- Business Overheads Product of the Year
- Income Protection in Super Product of the Year
Insurance Asia Awards 2020
Winner:
- Claims initiative for the year
2019
Annual Financial Services Life Insurance Award
Winner:
- Innovation in Group Life Insurance Award for Mental Health Navigator by Best Doctors
ALUCA Life Insurance Excellence Awards
- Our Underwriting team won the Innovation Team of the Year for Mental Health Navigator by Best Doctors. This award recognises a life insurance team who have shown industry excellence through innovative processes, products, services, data or technology.
- MLC Life Insurance was also crowned Claims Team of the Year for the second time in a row, this year sharing the award with BT. This award recognises a Claims team who have shown leadership and innovation as a team in the life insurance claims area, enhancing customer outcomes.
AFA Strategic Insight Life Company of the Year 2019
Winner:
- Income Protection – MLC Insurance Income Protection Platinum Plan
Runner up:
- Service Quality – MLC Life Insurance
- Term Life/TPD – MLC Insurance Life Cover Plan
- Trauma / Critical Illness – MLC Critical Illness Plus Plan
Roy Morgan Customer Satisfaction Awards 2019
Winner:
- Major Risk award
- Life Insurer of the Year
2018
Australian Insurance Award
Winner:
- Best White Labelled Product for LifeView
Strategic Insights Health and Wellness Awards
- Overall health and wellness life insurance excellence award
- Physical and mental health support award
- Outcomes experience award
MLC Life Insurance has been recognised for supporting the health and wellbeing of our customers through the MLC On Track program, Best Doctors, Mental Health Navigator and our rehabilitation and support program.
ALUCA Life Insurance Excellence Awards
Winner:
- ALUCA Claims Team of the Year award for the Claims Transformation Program
AFA Strategic Insight Life Company of the Year 2017
Winner:
- Risk Product Innovation Award for UnderwriteMe
Financial Services Council (FSC) Life Insurance Awards
Winner:
- Innovation in Group Life Insurance award for LifeView
Financial Insights Innovation Award
Winner:
- Asia's Leader in Insurance Collaboration for LifeView
2017
Adviser Choice Risk Awards
Gold:
- Risk Company of the year 2017 (for the third year in a row!)
- Terms & TPD products 2017 – MLC Life Insurance Life Cover & TPD
- Trauma products 2017 – MLC Insurance Critical Illness Plus with Extra
- Business overheard products 2017 – Insurance Business Expense Platinum
- Inside super individual - MLC Insurance Life Cover & TPD
Silver:
- Disability Income Products 2017 – MLC Insurance Income Protection Platinum
- Inside Super Disability - MLC Insurance Income Protection Platinum Super
Financial Services Council (FSC) Life Insurance Awards
Winner:
- Russell Hannah, General Manager, retail Advised Insurance Sales - Industry Mentor award
2016
Money Management Adviser Choice Risk Awards
Winner:
- Risk Company of the Year 2016
- Term & TPD Products 2016- MLC Insurance: Life Cover & TPD
- Business Overhead Products 2016 -MLC Insurance: Business Expense Platinum
- Super Term & TPD Rider 2016 – MLC Insurance Life Cover & TPD (MLC MasterKey)
- Super Disability Income Product 2016 - MLC Insurance Income Protection Platinum Super (MLC MasterKey)
Financial Review Smart Investor Blue Ribbon Awards 2016
Winner:
- Life company of the year
- Best term / TPD policy
- Best term / TPD policy for super
Chant West Awards
Winner:
- Insurance Best Fund 2016 - MLC MasterKey Business Super
FSC (Financial Services Council)
Winner:
- Fiona Guscott FSC Life Industry Pioneer for 2016
Financial Insights Innovation Awards IDC Financial Insights Asia/Pacific
Winner:
- Big Data and Analytics – MLC On Track
Money Magazine Best of the Best Awards
Winner:
- MLC Insurance Cheapest Term and TPD Insurance
2015
Plan for Life / AFA Life Company of the Year Awards
Winner:
- Risk Product Innovation Award : MLC On Track
Money Management / Lonsec Fund Manager Awards
Winner:
- Business Development Manager of the Year – Mark Selth, MLC
The Australian Insurance Industry Awards
Finalist:
- MLC Life Insurance Company of the Year
Money Management Adviser Choice Risk Awards
Winner:
- MLC Insurance Life Cover and TPD Insurance
