Our awards

MLC Life Insurance's industry awards demonstrate our commitment to providing our customers with market-leading life insurance solutions, services and experiences. They underpin MLC Life Insurance’s ambition to be Australia’s leading and most trusted life insurer.

2019

Annual Financial Services Life Insurance Award

Winner: 

  • Innovation in Group Life Insurance Award for Mental Health Navigator by Best Doctors

ALUCA Life Insurance Excellence Awards

  • Our Underwriting team won the Innovation Team of the Year for Mental Health Navigator by Best Doctors. This award recognises a life insurance team who have shown industry excellence through innovative processes, products, services, data or technology.
  • MLC Life Insurance was also crowned Claims Team of the Year for the second time in a row, this year sharing the award with BT. This award recognises a Claims team who have shown leadership and innovation as a team in the life insurance claims area, enhancing customer outcomes.

AFA Strategic Insight Life Company of the Year 2019

Winner:

  • Income Protection – MLC Insurance Income Protection Platinum Plan

Runner up:

  • Service Quality – MLC Life Insurance
  • Term Life/TPD – MLC Insurance Life Cover Plan
  • Trauma / Critical Illness – MLC Critical Illness Plus Plan

2018

Australian Insurance Award

Winner: 

  • Best White Labelled Product for LifeView

Strategic Insights Health and Wellness Awards

  • Overall health and wellness life insurance excellence award
  • Physical and mental health support award
  • Outcomes experience award

MLC Life Insurance has been recognised for supporting the health and wellbeing of our customers through the MLC On Track program, Best Doctors, Mental Health Navigator and our rehabilitation and support program.

ALUCA Life Insurance Excellence Awards

Winner:

  • ALUCA Claims Team of the Year award for the Claims Transformation Program

AFA Strategic Insight Life Company of the Year 2017

Winner:

  • Risk Product Innovation Award for UnderwriteMe

Financial Services Council (FSC) Life Insurance Awards

Winner:

  • Innovation in Group Life Insurance award for LifeView

Financial Insights Innovation Award

Winner:

  • Asia's Leader in Insurance Collaboration for LifeView

2017

Adviser Choice Risk Awards

Gold:

  • Risk Company of the year 2017 (for the third year in a row!)
  • Terms & TPD products 2017 – MLC Life Insurance Life Cover & TPD
  • Trauma products 2017 – MLC Insurance Critical Illness Plus with Extra
  • Business overheard products 2017 – Insurance Business Expense Platinum
  • Inside super individual - MLC Insurance Life Cover & TPD

Silver:

  • Disability Income Products 2017 – MLC Insurance Income Protection Platinum
  • Inside Super Disability - MLC Insurance Income Protection Platinum Super

Financial Services Council (FSC) Life Insurance Awards

Winner:

  • Russell Hannah, General Manager, retail Advised Insurance Sales - Industry Mentor award

2016

Money Management Adviser Choice Risk Awards

Winner:

  • Risk Company of the Year 2016
  • Term & TPD Products 2016- MLC Insurance: Life Cover & TPD
  • Business Overhead Products 2016 -MLC Insurance: Business Expense Platinum
  • Super Term & TPD Rider 2016 – MLC Insurance Life Cover & TPD (MLC MasterKey)
  • Super Disability Income Product 2016 - MLC Insurance Income Protection Platinum Super (MLC MasterKey)

Financial Review Smart Investor Blue Ribbon Awards 2016

Winner:

  • Life company of the year
  • Best term / TPD policy
  • Best term / TPD policy for super

Chant West Awards

Winner:

  • Insurance Best Fund 2016 - MLC MasterKey Business Super

FSC (Financial Services Council)

Winner:

  • Fiona Guscott FSC Life Industry Pioneer for 2016

Financial Insights Innovation Awards IDC Financial Insights Asia/Pacific

Winner: 

  • Big Data and Analytics – MLC On Track

Money Magazine Best of the Best Awards

Winner:

  • MLC Insurance Cheapest Term and TPD Insurance

2015

Plan for Life / AFA Life Company of the Year Awards

Winner:

  • Risk Product Innovation Award : MLC On Track

Money Management / Lonsec Fund Manager Awards

Winner:

  • Business Development Manager of the Year – Mark Selth, MLC

The Australian Insurance Industry Awards

Finalist:

  • MLC Life Insurance Company of the Year

Money Management Adviser Choice Risk Awards

Winner:

  • MLC Insurance Life Cover and TPD Insurance