The MLC Life Insurance partner promise
We deliver insurance solutions that make a positive difference when it matters most. We tailor our approach to the unique needs of our super fund partners and their members. Together, we can help realise the true value that group insurance can provide to Australians.
Let’s protect more lives together
We’re passionate about building collaborative partnerships that focus on what’s best for super fund members and benefits your fund. Each fund partner has a dedicated Partnership Manager backed by a team of specialists. Our Partnership Managers are ready to support you and become an extension of your team. By sharing ideas and working together, we can integrate our offer seamlessly into your business.
Best claims experience for your members
We’re committed to delivering better claims outcomes for your super fund members. Our online claims process leads to more straightforward, faster resolutions. Our focus on offering the right support at the right time also helps your fund members. For example, we have specialist teams to assist with mental health claims.
Elevating member experiences
Our research shows that almost two-thirds of super fund members need help understanding what life cover they have inside super. We're here to close the education gap, engage and retain your fund members. Partners can create member communications with our off-the-shelf campaigns, or we can collaborate on bespoke solutions for your members.
The Vivo difference
Vivo is our award-winning comprehensive health, wellness, and recovery program, available to your fund members at no extra cost when you partner with us. It’s our way to help your members live a healthier life, whether they’re on claim or not, and recover more quickly if they do make a claim.
Explore Vivo
Seamless digital experience
We’ve invested more than $600 million in purpose-built technology, so we offer flexible integrated solutions that deliver better experiences for partners and fund members. Partners can also optimise insights by accessing rich data analytics and reporting dashboards.
Our easy-to-use LifeView platform for partners can be white-labelled to suit your brand and can be adapted to deliver more personalised experiences for fund members.
Backed by leading life insurer Nippon Life Insurance
Nippon Life’s global expertise has been built over 134 years, while MLC Life Insurance has understood the insurance needs of everyday Australians since 1886. That unparalleled experience means we’re well positioned to keep delivering on our promise for life and our investment in your members’ future.
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