COVID-19 impacts and support for you and your clients

We know that many advisers have been fielding enquiries from concerned clients on COVID-19.

To provide you with answers to your questions or to help you respond to some of the commonly asked questions you may receive from your clients, we’ve prepared FAQs on the topic.

We’ve also outlined some of the support we’re offering you and your clients at this time.

Existing business support

Underwriting changes

Claims and hypotheticals

We appreciate that many advisers have been fielding claims enquiries and hypotheticals from concerned clients on COVID-19. Below are some Q&A scenarios you may find helpful.