MLC Life Insurance is making the insurance and claims experience easier for Super Funds and your members. The LifeView digital platform is designed to improve member engagement, automate processes and reduce response times.
MLC OnlineMLC Online will no longer be available from Tuesday 11 June 2019
MLC Online is being replaced by LifeView.
Claims and UnderwritingTo submit claims and underwriting applications please send to the following email addresses:
firstname.lastname@example.org for underwriting
email@example.com for claims
TrainingIf you need to arrange user logins or training for yourself (or your team) please email firstname.lastname@example.org
How LifeView can support your Super Fund
LifeView transforms typical insurance interactions into a seamless digital experience for members, Trustees and Administrators. It includes online underwriting and claims functionality, fund reporting as well as member educational tools (such as premium calculators and needs analysis tools) and the ability to transfer cover from other funds on line.
Your members can:
- Engage with their MLC Life Insurance at any time, on any device
- Be educated through our tools and resources, and understand their insurance cover, why it’s important, how much they have and more importantly, how much they need
- Efficiently and easily self-service and track progress of applications or claims.
Trustees and Administrators can:
- Collaborate, seeing all interactions in real time, as they happen
- Transparently view all claims and underwriting applications
- Transact easily, submit claims and upload documents on behalf of members
- Reduce response times by working together on one platform
- Receive insight: an online reporting dashboard provides SLA reporting as well as insights into claims, underwriting and membership