Providing my bank account details for the refund

Remember, to refund the money directly to a bank account, you’ll need to meet a condition of release (ie retired, above the age of 65, and other conditions you can find here).

If you meet a condition of release, please check Section 3 on the first page of the Withdrawal Form and complete page 3.

Download Form

To help us ensure we’re transferring the refund to the correct person, you’ll need to provide certified identification with the completed Withdrawal Form. Visit the Proof of identity page on our website for details on acceptable identification.

Send us your form

Please mail a copy of your certified identification and completed, signed and dated form to:

MLC Life Insurance - Operations
PO BOX 23455
Docklands VIC 3008

Alternatively, you can email scanned copies to

If you need help

If you need a copy of the form sent to you by post, or have any questions, please call us on 1300 652 383 Monday to Friday 8.30am to 6pm (AEST/AEDT).