MLC Life Insurance boosts technology credentials with new board appointment | MLC Life Insurance
Media release

16 January 2019

MLC Life Insurance boosts technology credentials with new board appointment

MLC Life Insurance has reinforced its focus on innovation and technology with the appointment of Jacqueline Korhonen to its board as an Independent Non-Executive Director.

Jacqueline has over 30 years' experience in the technology sector, most recently as Asia Pacific Vice-President of Cognitive Process Transformation Services with IBM. Prior to that she was CEO with Infosys Australia from 2008 to 2014.

MLC Life Insurance Chairman, Peter Grey, said:

“With the backing and significant investment of Nippon Life, we are committed to leading Australia’s life insurance industry in technology and innovation in order to deliver a great experience for our customers while being responsive to their changing expectations. Attracting people of Jacqueline’s calibre, with extensive experience with some of the world’s biggest IT companies, will enhance our leadership in service of our customers.

Jacqueline’s appointment follows a number of significant hires for the life insurer in 2018. Sarv Girn, former Chief Information Officer at the Reserve Bank of Australia, was appointed to the newly created role of Chief Innovation and Transformation Officer. In addition, MLC Life Insurance appointed a new Chief Information Officer, General Manager of Data and Analytics and General Manager of Sourcing and Partnerships.

The appointments will play a crucial role in driving the company’s $500 million investment into new systems and technology to better serve customers. Strong progress has been made to date, including the launch of new digital capabilities such as LifeView and our new underwriting rules engine, the Digital Underwriting Platform. Both capabilities make it easier for customers to manage their cover online, and get underwritten more quickly and effectively.

Speaking about her appointment, Ms Korhonen said:

“I am thrilled to be joining the MLC Life Insurance board and believe my experience will further support the company’s investment in people, technology, innovation and processes. MLC Life Insurance has a clear vision to deliver a great experience for customers, supported by world-class technology, and I’m excited to play my part in that.”

Jacqueline joined the board on 7 December and will also serve as a member of the Audit, Disclosure, and Risk Committees.

Jacqueline is also a non-executive director of NetComm, a Committee Member of Chief Executive Women, a Council Member of International House, Sydney University and an Advisory Board Member of the NSW Government Data and Analytics Centre.

Jacqueline holds a Bachelor of Science and Bachelor of Engineering from the University of Sydney.
Jacqueline Korhonen

Jacqueline Korhonen

Independent Non-Executive Director