Manage your policy online

Your MLC Life Insurance portal is a simple and secure online experience, giving you quick and easy access to your policy details.

With the Customer Portal, you can:

  • review your policy details
  • manage your beneficiaries
  • generate a Certificate of Currency
  • download Income Protection tax statements
  • keep your contact details up to date
  • update your payment details
  • pay your premiums using a credit card
  • view and download documents we’ve sent to you.

It's time to know your policy, let's go!

The portal is a simple and secure way to view and manage your life insurance


How to log in for the first time

Before you log in for the first time, you’ll need to set up your account. Here’s what to do:

  1. Visit
  2. Select Forgot your password or first time logging in? to head to the Reset password page.
  3. Enter your Customer Number.
  4. Choose Reset via SMS for a one-time code or Reset via Email for a reset password link.
  5. Enter the one-time code and select Verify.
  6. Create your new password – and remember to keep it safe for future logins.

If you don’t receive a one-time code, please contact us on 13 65 25, Monday to Friday 8.30am to 6pm (AEST/AEDT), to update your contact details. We’ll ask you a few questions as part of our routine security check.