Top support requests for customers
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I want to make a payment
For most policies, you can make a payment online.
To access your log in details or to make a payment for other policies, please give us a call on 13 65 25 between 8.30am to 6pm (AEST), Monday to Friday.
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I want to update my payment details
For most policies, you can update your payment details online.
To access your log in details or to update payment your details for other policies, please give us a call on 13 65 25 between 8.30am to 6pm (AEST), Monday to Friday.
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I want a Certificate of Currency
For most policies, you can generate a Certificate of Currency by visiting the documents section online and selecting “Download” under Certificate of Currency.
To access your log in details or get a Certificate of Currency for other policies, please give us a call on 13 65 25 between 8.30am to 6pm (AEST), Monday to Friday.
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I want to see my latest policy schedule
For most policies, you can access your latest policy schedule online in the documents section.
To access your log in details or access your latest annual review for other policies, please give us a call on 13 65 25 between 8.30am to 6pm (AEST), Monday to Friday.
Select the area that fits your enquiry
Other ways to get in touch
8:30am to 6pm (AEST/AEDT)
Monday to Friday
Outside of Australia? You can call us on
+612 9121 6500
Write to us
MLC Life Insurance
PO Box 23455 Docklands VIC 3008