Documents and forms

Help your client with any documents or forms they may need

 

I need a form or product disclosure statement

Visit Documents and Forms for all forms and product disclosure statements.

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I want my client’s tax statement

There are several statements we provide that can be used for tax purposes.

For most policies, you can access your client’s latest tax statements online.

  • Select Clients and then Client list in the navigation menu.
  • Search and select a client.
  • Select the Documents tab.
  • Select Download next to the statement.

If you require an annual statement for an SMSF owned policy, please send a request to enquiries.retail@mlcinsurance.com.au or call us on 13 65 22 between 8.30am to 6pm (AEST/AEDT), Monday to Friday.

For all other policies: Please give us a call on 13 65 22 between 8.30am to 6pm (AEST/AEDT), Monday to Friday.

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I want to download a report with all my client’s personal and policy information

For most policies, you can generate a client report from the reporting tab online.

For all other policies: Please give us a call on 13 65 22 between 8.30am to 6pm (AEST/AEDT), Monday to Friday.

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I want to generate a certificate of currency for my client

For most policies, you can generate a certificate of currency in the document tab online.

  • Select Clients and then Client list in the navigation menu.
  • Search and select a client.
  • Select Download Certificate of currency.

For all other policies: Please give us a call on 13 65 22 between 8.30am to 6pm (AEST/AEDT), Monday to Friday.

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I want to see my client’s policy schedule or annual review notice

For most policies, you can access your client’s latest annual review online.

  • Select Clients and then Client list in the navigation menu.
  • Search and select a client.
  • Select the Documents tab.
  • Select Download next to the statement.

For all other policies: Please give us a call on 13 65 22 between 8.30am to 6pm (AEST/AEDT), Monday to Friday.

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We’re here to help

If you need help with any of the following, we may have options available:

  • Your client wants to decrease, increase, or alter their insurance cover.
  • Your client's circumstances have changed, and so you need to support them to make a change to their policy.

For more information, please call us on 13 65 22. We’re available to help you between 8:30am and 6pm (AEST/AEDT).

Leave us a message

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For information on privacy, you can view our Privacy policy.

Other ways to get in touch

Call us on 13 65 22

8:30am to 6pm (AEST/AEDT)

Monday to Friday

Outside of Australia? You can call us on
+612 9121 6500

Write to us

MLC Life Insurance

PO Box 23455 Docklands VIC 3008