We have big ambitions, and we ask for high performance from our people and teams to deliver an exceptional experience to our customers. Our business has a variety of experts across different fields, backed by the global insights and experience of Nippon Life Insurance.

With a range of business units and teams, you can grow your career and experience, challenge yourself, build relationships, and make a genuine impact with what you do.

Whichever team you belong to, there’s a place for you to bring your best to life.

 

Claims

Our award-winning Claims team supports our customers in their time of need. Our team is made up of people from diverse professional backgrounds and services the needs of all our distribution channels and partners. Our team provides exposure to develop a career across all elements of the claiming customer journey.

Individual Insurance

Our Individual Insurance team provides insurance to individuals through various channels including advised, direct and bank. Our team includes experts across product, pricing, retention, risk management, digital and business development. The team leads customer resolution, strategy, marketing and brand.

Group Insurance

Our Group team is made up of experts across new business, relationship management, administration, digital, product and pricing. The team leads our group offering to market through superannuation partner development, customer experience enabled through digital channels, product and pricing design, insights and administration services.

Finance

Our Finance team enables us to deliver to our customers by supporting business decisions and driving financial accountability across our business. Our team is responsible for finance, actuarial, capital & corporate finance, data governance and internal audit.

Innovation and Technology

Our vision is to create a leading digitised life insurance company. Our customer-centric team is data driven and focussed on lean agile execution. We span enterprise security, transformation, technology, data & analytics and sourcing & partnerships.

Risk, Governance and Legal

Our Risk, Governance and Legal team ensures we can deliver on our promise for life to our customers through the robust management of risk and compliance and building a strong risk culture with our people.

Operations and Sustainability

Our Operations and Sustainability teams focus on providing an exceptional experience across our customer and partner journeys. We are made up of underwriting and operations experts, customer contact teams, and our experts in sustainability and corporate affairs.

People

Our People team supports and enables our business to drive a great employee experience so we can all bring our best to life. We help our teams deliver to our customers by making sure we have the skills, capabilities and culture we need to deliver on our strategy now and in the future. We have experts across employee experience, business partnering, talent and capability, performance and reward, systems and advisory, employee relations, internal communications and data analytics.

Read more about our Executive Team who lead each of our Business Units here.

 

 

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Acknowledgement of Country

MLC Life Insurance acknowledges that Aboriginal and Torres Strait Islander peoples are Australia’s First peoples and the Traditional Custodians of the land on which we live and work. We pay our respects to Elders past, present and emerging.