Aligned with Nippon Life Insurance, who are committed to the Net Zero Asset Owner Alliance, we are committed to reducing our emissions and reaching Net Zero by 2050.

• We have already transitioned half of the energy across our Melbourne and Sydney offices (covering over 93% of our people) to GreenPower from renewable sources and we are investigating expanding this in 2023.
• We also provide support to communities impacted by climate change through premium relief for impacted customers. For example, in 2020 and 2021 we assisted Australian families by waiving premiums for those impacted by bushfires and floods.
• We continue to review and enhance our risk assessment practice to capture a range of sustainability risks.

We are committed to ensuring our sustainability efforts extend to how we manage risk and govern our business for the greater good of our customers, partners and people.

• As a leading life insurer, we played a key role in the development of the New Life Code which includes over 50 new consumer protections for our customers.
• Our sustainability approach has Executive and Board oversight and a dedicated team supporting planning and implementation.
• Ongoing monitoring of our providers and suppliers for compliance with our Modern Slavery Statement.
• Nippon Life Insurance publishes their sustainability performance in an integrated Annual Report and MLC Life Insurance’s intention is to contribute to transparency and accountability by publishing an annual Sustainability Report matching the ambition and requirements of our new Sustainability Strategy and Action Plan.

Driven by our noble purpose as a life insurer, we are passionate about improving the health and wellbeing of our customers, partners and people, as well as supporting diversity and inclusion in all forms.

• Our Vivo health, wellness and recovery program helps to support our customers, partners and employees to live better lives and be better supported with their health.
• Ongoing support for the wellbeing of our people through our Thrive Wellbeing program, empowering our people to manage their mental, physical, social and financial wellbeing.
• Support for our people experiencing family or domestic violence, set out in our Family & Domestic Violence Policy.
• Inclusive Leadership training continues to be delivered to our Executive team, creating a culture of belonging development. This will continue to cascade through to our leaders in the organisation.
• We are actively working to address the gender pay gap within MLC Life Insurance and are close to eliminating it altogether.
• We advocate on a range of social issues including addressing mental health, family and domestic violence, and inclusion awareness across the industry, through organisational membership in groups such as the Council of Australian Life Insurers (CALI), the Diversity Council of Australia and the AIST Indigenous Superannuation Working Group.
• Policies to support employee volunteering across community initiatives, such as dedicated volunteering leave for all permanent employees.

MLC Life Insurance is passionate about ensuring we invest with entities who share our views on corporate sustainability and embrace the principle of ‘do no harm’ to our planet and communities.

• Our Goal to implement a Sustainable and Responsible Investment Policy will formalise this approach and enhance our current practice outlined in our ESG Investment Policy, such as our commitment to the Tobacco-Free Finance Pledge, and the commitments set out in our Modern Slavery Statement.
• As a member of the UN Principles for Responsible Investment, Nippon Life Insurance is committed to sustainability through ESG investment and financing. Nippon Life Insurance has set 2030 Interim Targets for their investment portfolio and has a robust ESG Investment and Financing Policy and evaluation approach.

At its core, our business provides Australians with peace of mind should the worst happen, that their loved ones will be protected. Beyond the intrinsic benefits of our business, we actively seek to ensure the benefits of financial advice, protection and other crucial financial services are extended to all Australians.

• We seek to address the gender pay gap, superannuation gap and insurance coverage gap in Australia, for example, championing reform to support vulnerable people.
• Lobbying to increase access to financial advice for all Australians, not just the wealthy.