We're making it easier for you to complete your tax return this end of financial year. On this page you'll find details on when you can expect to receive your end of financial year statement, and other information to help you stay on top of your tax time to-do list.

When you’ll get your statement

Statements will be mailed on the dates set out in the 2021 statement mailing calendar. If there are any changes to the mailing dates, they will be updated on the mailing calendar. Please allow 5-7 working days for statements to be delivered within Australia, and 14-21 days for international deliveries.

If you haven’t received your Annual Letter (Income Protection and Business Expense) by 31st October 2021, please call us on 13 65 25, 8.30am to 6pm (AEDT) Monday to Friday to request a copy.

Viewing statements online

Insurance statements are available to download from the portal from the mailing date. See the mailing calendar to see if your statement will be available online.

To access the portal:

2021 statement mailing calendar

To help you manage your end-of-financial year obligations, here’s when you can expect statements to be sent out.

FAQs