On the Adviser login page, choose Forgot your password or First time logging in?
This will bring you to the Reset password page, where you can create a new password.
- On the Reset password page, enter your unique Adviser ID.
- Choose Reset via SMS or to receive your one-time code, and once you receive the one-time code, enter it then click Verify. Alternatively, choose Reset via Email to receive a reset password link.
- Create your new password. Remember to keep it safe for future logins.
If you don’t receive a code, please contact us on 13 65 22, Monday to Friday 8.30am to 6pm (AEST/AEDT) to update your contact details. We’ll ask you a few questions as part of our routine security check.