2023 ALUCA Awards MLC Life Insurance

Our culture

At MLC Life Insurance, we’re bringing our best to life.

Trust and ‘doing what’s right’ are part of my personal values, so it’s a no-brainer this particular value rings bells for me. Seeing something that is not right and not speaking up goes against the grain for me. I need to do what is right – for our customers, our company and myself. 
Catherine, Underwriting New Business Team

At MLC Life Insurance, we put our customers at the centre of everything we do. We also believe that if our people have a great experience, so will our customers: it’s that simple.

We have a supportive, inclusive and flexible team culture. To underpin our customer focus, we also have a culture where understanding and managing risk is everyone's responsibility.

We are led by our values, we act with integrity, and our purpose drives us to be there for our customers when they need us most.

 

Our values

 

OT rewarded

 

Our values are more than just words on a page. They’re the heart of our company and help us deliver the very best for our customers. We make it simple, own it, aim high, do what's right, and deliver together.

Living our values ensures we deliver on our promise to our customers and to each other. They are our guiding principles and reflect who we are, what we stand for and how we work together. They highlight that we care deeply about how we do things, not just what we do.

 

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Acknowledgement of Country

MLC Life Insurance acknowledges that Aboriginal and Torres Strait Islander peoples are Australia’s First peoples and the Traditional Custodians of the land on which we live and work. We pay our respects to Elders past, present and emerging.